March 27, 2020

To our valued members,

During these uncertain times, especially with so many things on your mind, we want to assure you that School Systems Federal Credit Union is here for you. COVID-19 has cancelled, postponed, and slowed down much of American life, but the nation's financial system operations are still strong. We are still strong. School Systems FCU is not going anywhere, because at its core, our Credit Union is not a building, or business, but a group of people unified by a common goal.

There are many things you might be worried about these days, but the safety of your money should not be one of them. Besides being a sound financial institution, deemed low risk and well capitalized by our examiners, your money is Federally insured by the National Credit Share Insurance Fund (NCUSIF), up to $250,000 per member. This fund is backed by the full faith and credit of the United States of America. There is no risk to keeping your money safe in your account, but there are countless risks to holding excess cash.

Over the years, we have been diligently upgrading the technology and services of the Credit Union, so you can now meet nearly all of your financial needs without leaving your home. If you are not utilizing our electronic banking options, now is a good time to sign up for online banking at www.schoolfcu.com or visit the Apple App Store or Google Play store to download our mobile banking app. You can check balances, transfer between your SSFCU accounts, pay bills, apply for loans, and more. You can even close many of our loans remotely these days!

For those of you already facing down financial distress, we want to reiterate our continued commitment to helping our members through both the good times and the bad. If you find yourself in a difficult financial situation, please do not hesitate to reach out – we have a myriad of ways to help ease the stress of mounting bills in challenging times.

Now, more than ever, our staff is dedicated to supporting our members. Please continue to monitor the information coming from health professionals, local government officials and your local school districts. If you do truly need to visit one of our branches, please be aware that our lobbies are now closed, but we are keeping our Drive-Up and ATMs open.

We're here for you if you need any additional assistance.

In addition to our electronic banking options, you can access your funds at these locations:

Troy Branch 518-286-1611

Drive-up, ATM and Night Drop available (lobby temporarily closed) – please call ahead for drive-up hours

Albany Branch 518-456-1611

Drive-up, ATM and Night Drop available (lobby temporarily closed) – please call ahead for drive-up hours

Over 30,000 CO-OP Surcharge-Free ATMs

Visit www.schoolfcu.com for a locator to search by zip code

Sincerely,

Joseph Wiley, CEO